Senior Product Manager

We are looking for a Senior Product Manager to join our growing startup and contribute towards leading and improving DRO Health’s product line.

You will work alongside our healthcare professionals, engineers and designers to develop and improve our core product offering. This role is huge in scope, level of responsibility, and impact. You will be directly driving the development of a product used by thousands of users to improve impact for millions of people.

You will need to demonstrate high levels of empathy to identify articulated and unarticulated needs of patients, doctors, healthcare practitioners, and more. This is much harder than it sounds! Once these needs have been identified, you will need to develop the specification for a solution and turn this into a reality by leading a team of designers and engineers. You will be the mastermind of the product with full ownership and responsibility for the end result. To do this you must have a high attention to detail and a big passion for improving healthcare outcomes.

Location: Remote 

Experience: 4+ years

Key Responsibilities

• Lead the planning and prioritisation of features and improvements to achieve short and long-term business goals, as well as increased customer satisfaction
• Understanding the commercial context and balancing competing priorities across the entire product roadmap
• Maintaining and prioritising the overall product roadmap, and evangelising agile methodologies to make sure the team can build the product to tight deadlines
• Mentoring, training and managing the team of product managers to drive excellence in terms of user research, wire-framing, UX, agile process, sprint planning, and more
• Taking full ownership of the outcome. Sharing success with the team and learning from mistakes
• Helping to market the solution, increasing engagement and NPS metrics
• Becoming a domain expert across all areas of DRO Health’s product. Speaking at conferences to healthcare and industry stakeholders, as well as internally educating DRO Health’s partnership and engagement teams on the use of the product.
• Deliver clear improvements to the user experience across all products, in collaboration with the Engineering, UX & CX teams.
• Conducting research to identify customer needs and market gaps

Experience and skills required

• At least 4 years of Product Management experience in a B2B/B2C SaaS business
• Good communication skills along with the ability to effectively collaborate with cross-functional teams
• Use of product management software such as Jira, Figma, and ClickUp
• Experience with healthcare products is a plus
• Use prioritisation frameworks such as RICE
• You must intuitively know what being “10x better” looks like
• You need to be a self-starter who can demonstrate working independently and taking full ownership of projects
• An understanding of both UX and UI, with the ability to talk expertly about both when challenged
• Ability to empathise with healthcare stakeholders, identify needs and translate into a design concept
• Track record of delivering results in collaboration with cross-functional teams
• Recognizes the power in saying ‘I don’t know’

Salary

Salary is highly competitive and based on experience and skills.

Benefits

50% off all DRO Health services for family and friends

Apply

You will be required to submit your CV, cover letter and portfolio